Knowledge Base Article
Activating your E-Paper Pro license code is a crucial step to unlock premium features, receive updates, and access dedicated support. This article provides a step-by-step guide on how to activate your E-Paper Pro license code.
Obtaining Your License Code
Before you start the activation process, ensure you have your E-Paper Pro license code. You can find this code in the purchase confirmation email you received or in your account on the platform where you made the purchase, such as CodeCanyon or our official website.
Activating Your E-Paper Pro License Code
1. Access the WordPress Dashboard:
- Log in to your WordPress dashboard.
2. Navigate to E-Paper Pro Settings:
- In the left sidebar, find and click on “E-Paper Pro.”
3. License Settings:
- In the E-Paper Pro settings, locate and click on “License.”
4. Enter Your License Code:
- You will see a field labeled “License Key” or similar.
- Enter your E-Paper Pro license code into this field.
5. Activate License:
- Once the license code is entered, find the “Activate License” button.
- Click the button to initiate the activation process.
- The system will verify your license code.
- Upon successful verification, your E-Paper Pro installation is now activated.
Troubleshooting Activation Issues
If you encounter any issues during the activation process, consider the following troubleshooting steps:
- Double-Check the License Code:
- Ensure you have entered the license code correctly, without extra spaces or characters.
- Internet Connection:
- Verify that your website has an active internet connection to communicate with the license activation server.
- Firewall or Security Plugins:
- Temporary disable firewall or security plugins that might block the license activation process.
- Contact Support:
- If issues persist, contact our support team for assistance. Provide them with details about the error or any messages you receive during the activation process.
Activating your E-Paper Pro license code is a straightforward process that ensures you can enjoy all the benefits of our premium features, updates, and support. Follow the steps outlined in this guide, and if you encounter any difficulties, our support team is here to assist you.
Thank you for choosing E-Paper Pro!